Gira! Booking Conditions
Lakes of Lombardia Collection
Please read carefully.
All these conditions are normal for short term contracts.
- PRICING:
Prices are in US dollars per week, but are
based on Euros. Prices are subject to change. Balance amounts on your
contract may either increase or decrease if there is a substantial
increase or decrease in the value of the Euro to the U.S. dollar. If
there is such a change, you will be notified at the time your final
payment is due and it will appear on your final invoice.
: Most rentals run from Saturday to Saturday,
with a minimum stay of one week. Arrival is between 5:00pm and 7:00pm.
In the event that this is not possible, the client is requested to
inform the owner or caretaker ahead of time. The client is expected to
vacate the premises (after they have been inspected by the owner or
owner’s representative and after any supplementary charges have been
settled) between 8:30am-10:00am on the Saturday departure date. When
departing before Saturday, it is mandatory that the client contact the
owner or owner’s representative and arrange for a departure time and
inspection.
- LENGTH OF STAY:
Under no circumstances may the client, signer
of the booking form/contract, exceed the initial period agreed upon
nor may s/he exercise any right to remain on the premises at the end
of the rental period unless an agreement has been made between the
client, Gira! and/or the owner of the property.
- LIABILITY:
Individual property owners and Gira!
cannot be held responsible for any fortuitous events, acts of God or
war, riots or civil strife, terrorist activity, industrial disputes,
natural or nuclear disasters, fire, adverse weather conditions, or
consequences of any person outside of the organization or for any
developing during the course of the holiday stay. The responsibility
of Gira! and its agents is limited. They act only as agents of
the client in regard to the services described in these Booking
Conditions. Gira! assumes no liability for
injury, damage, loss, accident, delay, or irregularity occasioned by
reason of defect through acts or defaults of any individual property
owners.
The reservation formally becomes effective as
soon as a down payment of 50% of the total rental accommodation price
is made and a copy of the Booking Contract signed by the client has
been returned to the Gira! reservation office. This must be
completed before the date on the confirmation.
The client agrees to pay the balance to the Gira!
reservation office at least 60 days prior to the beginning of the
stay. If the balance has not been settled by this date, the booking
will be considered canceled, the contract will be void and the
property will be available for rental again.
In the event that the booking occurs less
than 60 days in advance of beginning of the rental period, the total
payment is required at the time of reservation.
CANCELLATION: All cancellations must be sent by letter, fax
or email to the Gira! reservation office, and in case of a
cancellation policy covering this eventuality, to your insurance
company. For any cancellation on the part of the client, the sums
withheld by the Gira! reservation office are as follows: 10% of
the total amount from the day of reservation to 150th day
before arrival, 50% from 149th to 60th day
before arrival and 100% from 59th to the day of the
arrival.
The Gira! reservation office does not
offer cancellation insurance. Clients are advised to have insurance to
cover major reasons for cancellation. Gira! will provide
you with a short list of reliable cancellation insurance providers.
- INTERRUPTION OF THE HOLIDAY STAY:
In the event of interruption on the part of
the client, no refund will be made.
- NUMBER OF GUESTS ALLOWED:
The rental contract is established for a
specific number of persons. Only the number and names of persons on
the rental contract may occupy the reserved accommodation. Any
substitution of persons during the stay is forbidden without the
previous consent of Gira!
Gira! will not accept any
liability for any illegal, expired or non valid documents (passport,
Visa, medical certificate, vaccination) which might be motive for
cancellation or modification of the client’s trip or holiday stay.
- FORMALITIES UPON ARRIVAL:
Upon arrival, clients must show their
passports to the owner or the owner’s representative. The client
will also be asked to pay a damage deposit in Euros to the owner, the
sum of which is indicated on the contract.
- HOUSE CLEANING AND GARDEN
MAINTENANCE:
Each
accommodation is clean upon the guests’ arrival and the final
cleaning is either included in the rental price or charged as a
supplemental cost (please check specifics for each property). The
owner is allowed on the property for maintenance and gardening
purposes.
The security deposit is paid in Euros
to the owner upon arrival. The sum is indicated on the booking
contract. The security deposit will be returned to the client, subject
the premises being left in good order upon departure. When the deposit
has been retained, deductions for damage/refurbishment/renewal will be
made as appropriate. If such costs or damage exceed the deposit, you
will be informed by the owner and agree to pay the owner in Euros. The
owner can refuse client occupancy of the rental property if the
security deposit is not paid. Gira! is not responsible in the
event of complaints and disagreements about the security deposit
between the client and the owner.
The use of amenities, such as swimming pool,
moorings, boats and bicycles is entirely at the user's risk and no
liability can be accepted for injury to a user or visitor and loss or
damage to the user's or visitor's belongings.
The client is responsible for all damages
caused by the client, their family or their guests.
If the rental does not indicate that all
service charges are included in the price, the client must pay the
owner or owner’s representative all the sums due such as
electricity, final cleaning, gas, heating, firewood, and/or linens.
The extra costs incurred shall be paid to the owner or owner’s
representative at departure.
Each Gira! property has been carefully
selected by us. Gira! does not accept responsibility for
any changes done by the owner of the property without having first
informed us. All discrepancies relating to the general specifications
or the inventory of the premises must be observed within a 24 hour
period. In the event of a complaint, the client must immediately
contact us immediately by telephone and then in writing within 2
days. No reimbursement will be made by Gira! for a late
arrival or early departure. The client will have no rights of
reimbursement for any claims made ten or more days after the end of
the rental period. Whenever possible clients are urged to settle
minor grievances (burnt-out lightbulbs, faulty appliances, etc.) with
the owners before filing a formal complaint. Often the owner is not
aware of these minor problems.
In the event of legal claims or
disputes, U.S. law applies and the State of Colorado will be the sole
place of jurisdiction.
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